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SalaryPosition: Service Advisor
Position Type: Full time, 40 hours / week
Location: Kamloops, BC
Work Schedule: Monday - Thursday - Afternoons (11:30am - 10:00pm)
Position Overview
First Truck is looking for a TOP SERVICE ADVISOR in the industry who excels at creating a high-quality customer experience. We believe in TRAINING our employees and PROMOTING from within the organization, creating a culture that believes in fostering a better tomorrow.
Compensation Plan
- Competitive base wage from $25 - 32/hr
- Employer-paid technical training as required
- Accrued Vacation
- Company-paid extended health coverage that includes medical, dental, and vision
- Basic life insurance, disability, and wellness programs
- Employer RRSP matching
Primary Job Functions
- Greet customers, book appointments, write up work orders, and schedule repairs.
- Create estimates.
- Sell repairs and services recommended by the technician.
- Follow up with customers and keep them updated.
- Explain all work performed and charges.
Qualifications
- Great customer service both in person and over the phone, verbally and in writing.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks at once.
- Above average communications skills, both written and verbal.
- Confidence using computer systems, writing reports and using scheduling tools.
- Self-starter and able to work in a fast-paced, detailed, and process-driven environment.
- Previous experience in the automotive or trucking industry is an asset.
With multiple branches spread across Alberta and British Columbia, we have become the largest DTNA Elite support-certified group of facilities in Canada. First Truck Centre believes in fostering a better tomorrow through the power of one by offering various sales, vehicle maintenance, necessary parts, and collision services to the industry.
For more information about everything First Truck, please visit us at firsttruck.ca.
We are an equal opportunity employer.
