- Education: No degree, certificate or diploma
- Experience: Will train
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Initiate and maintain contact with the media
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Free parking available
- Learning/training paid by employer
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week