Spa Receptionist- Sheraton Fallsview Hotel

Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.

Spa Receptionist Responsibilities:

• Book spa appointments
• Receiving and issuing payments
• Providing information to clients on retail products and spa services
• Escorting guests to and from treatment rooms and waiting areas
• Driving additional revenue by actively upselling retail products, promotional offers and encouraging repeat bookings
• Managing schedules and confirming appointments as well as data entry
• Other duties as assigned

What you’ll need as a Spa Receptionist:

Experience: 1+ year's in a spa environment

Education: Secondary School Graduate Diploma preferred

Other Qualifications:

• Excellent communication skills, verbal and written
• Ability to work independently as well as in a team setting
• Must be able to work flexible hours including evenings, weekends and holidays

Full time and part time available

To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA

We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.

Job Types: Full-time, Part-time

Benefits:

• Dental care
• On-site parking

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person