Special Events Coordinator

The Special Events Coordinator will provide administrative support to the Sales & Special Events Managers while creating unforgettable experiences for our Guests!

*Please note this position requires weekend availability*

Duties and Responsibilities:

• Provide personalized and exceptional guest service at every given opportunity.
• Works closely with the Conference Service & Special Events Manager to ensure details are completed for all events.
• Works with outlets to finalize all details of function.
• Details meeting with client in order to upsell/finalize details for their event
• Prepares billing estimate based on contract and reviews with Conference & Special Events Manager
• Create Banquet Event Orders (BEO’s) for small and cross property events under 20 people.
• Handles all walk-ins and inquiries.
• Is on site for co-coordinated events.
• Input rooming lists into Maestro once receive by Conference Service Manager
• Review and balance client’s files for accuracy; ensuring everything is billed correctly. This is determined from point of contact through operational processes to the actual client invoice and account setup in the A/R subledger.
• Record and reconcile sales in Maestro under the events to ensure revenue is posted accurately
• Review Food & Beverage actualized revenues to determine variances from original estimates provided to the client.
• Having a thorough knowledge of Lais Hotel Properties’ products and services.
• Suggesting additional product and services meeting our Guests’ specific preferences.
• Assessing Guests’ individual needs to meet standards for additional products and services.
• Actively seeking ways to meet Guests’ product or service needs.

Professional Requirements:

• Excellent communication skills both oral and written.
• Good computer skills at intermediate level in word processing.
• Knowledge of computer programs such as Maestro, Microsoft Word and Excel an asset.

We offer:

• Permanent Employment Opportunities
• Competitive Wages
• Flexible Schedules
• Complimentary Team Member Meals
• Discounts on food, room rates, retail, spa services
• Company Social Events & Team Member Recognition Programs

While we welcome all applicants, only those selected for an interview will be contacted.

Accessibility accommodations will be made available to candidates upon request.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• Day shift
• Every Weekend
• Holidays
• Weekends as needed

Work Location: In person