Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Urban area
Responsibilities
Tasks
- Manage accounts receivable
- Invoice clients
- Conduct credit and collections
- Perform clerical duties, such as maintain filing and record systems
- Perform general office duties
- Address customers' complaints or concerns
- Trace and locate debtors
- Recommend legal action or discontinuation of service
- Maintain work records and logs
- Collect premium payments
- Answer clients' inquiries and provide information
- Work with on-line accounts and systems
- Notify debtors of overdue accounts and payments
Experience and specialization
Area of specialization
- Accounting
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Handling heavy loads
- Attention to detail
Personal suitability
- Ability to multitask
- Accurate
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Efficient interpersonal skills
- Team player
- Quick learner