Automotive Service Advisor

Bernard's Quality Cars Napa AutoPro is a 50 year family owned and operated business that specializes in automotive sales and service.This is a full-time onsite role located in Flesherton, ON for an Automotive Service Advisor at Bernard's Quality Cars. The Automotive Service Advisor will be responsible for providing excellent customer service and support to clients at our auto repair shop. The Advisor will help clients schedule repairs, describe the repairs needed, provide repair cost estimates, track progress and keep clients informed, as well as provide support and technical guidance to our technicians. Flexibility and the ability to multi-task are crucial to being successful in this role.QualificationsPrior experience as an Automotive Service Advisor, or related experience working in a customer service role Strong communication and interpersonal skills to provide superior customer service during each client interactionProficiency with common office software applications, such as Microsoft Office Suite (Word, Excel, Outlook, etc.)Ability to develop strong relationships with technicians and other staff membersExceptional organizational and multitasking skillsAbility to maintain calm, professional demeanor in stressful situationsExperience with automotive repair estimating and invoicing procedures or ability to quickly learn these skillsNo evenings or weekendsPlease send resume to jessica@bernardsqualitycars.com. Thank you for your interest, however, only successful applicants will be contacted.

Job Types: Full-time, Permanent

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Experience:

• Service Advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Ability to Commute:

• Flesherton, ON N0C 1E0 (required)

Ability to Relocate:

• Flesherton, ON N0C 1E0: Relocate before starting work (required)

Work Location: In person