Responsibilities:
- Oversee the day-to-day operations of the clinic, ensuring smooth and efficient functioning
- Manage and coordinate administrative tasks, including scheduling appointments, maintaining patient records, and handling billing and insurance claims
- Supervise clinic staff, providing guidance and support as needed
- Develop and implement office policies and procedures to ensure compliance with regulations and best practices
- Monitor inventory levels and order supplies as necessary
- Handle vendor management, including negotiating contracts and maintaining relationships
- Assist with budgeting and financial management, including tracking expenses and revenue
- Maintain confidentiality of patient information and adhere to HIPAA guidelines
- Provide excellent customer service by answering phone calls, responding to inquiries, and resolving issues in a timely manner
Qualifications:
- Proven experience in an administrative or managerial role, preferably in a healthcare setting
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both written and verbal, with a professional phone etiquette
- Proficiency in using computer software programs such as Microsoft Office Suite (Word, Excel, PowerPoint) and QuickBooks
- Knowledge of medical terminology is a plus
- Ability to work well in a team environment and collaborate with staff at all levels
- Attention to detail and accuracy in performing clerical tasks such as filing and data entry
- Ability to adapt to changing priorities and handle stressful situations with composure
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. Other duties may be required or assigned.
We are looking for someone who truly shares our passion and enthusiasm for holistic health care and has exceptional personal, administrative and organizational capabilities. We respect the importance of having just the right person in our team as our front-line administrator and offer a warm and rewarding work environment as well as a competitive wage to our chosen candidate.
VERY IMPORTANT - Please respond with your resume and a letter of introduction if you are interested in applying for this position. If you don't have all the skills we are asking for - that's okay... we are looking for the right fit for our team and community and the details can be figured out later. Applications that do not include a cover letter will not be accepted.
Job Types: Full-time, Part-time, Permanent
Salary: $20.00-$25.00 per hour
Flexible Language Requirement:
- French not required
Education:
- Secondary School (preferred)
Language:
- English (preferred)
Ability to Commute:
- Markham, ON L3P 2N8 (required)
Ability to Relocate:
- Markham, ON L3P 2N8: Relocate before starting work (required)
Work Location: In person