Events Manager

PURPOSE OF THE POSITION

The Event Supervisor is responsible for preparing and overseeing all functions, in-house and offsite in order to ensure that events are executed as planned and with the highest standards.

RESPONSIBILITIES

1.**Event Execution

• Organize, and execute a wide range of events, including conferences, meetings, weddings, and social gatherings
• Coordinate with clients to understand their event requirements
• Collaborate with internal teams and external partners to ensure seamless event execution
• Coordinate event setup and teardown, ensuring all equipment and materials are properly prepared and returned
• Manage event timelines to ensure all activities are executed on schedule
• Provide exceptional customer service to clients and guests throughout the event
• Supervise and manage banquet team members to ensure productivity and accurate set-ups according to the banquet event order.
• Serve guest needs by providing exceptional knowledge of menu items as well as information regarding preparation methods and respond urgently and appropriately to guest concerns and requests.
• Communicate guest orders including special needs or requests to the kitchen
• Be the clients' advocate in all areas to ensure outstanding guest experiences
• Ensure health and safety regulations are followed.
• Perform other related duties as needed

2.**Event Preparation/Administrative

• Plan, organize, direct and evaluate the operations of the event spaces
• Maintain a liaison with the sales staff to ensure that all function information is current
• Assist with linen, alcohol and beer inventories and place orders as needed
• Receive banquet deliveries and ensure they are received complete
• Assists with the hiring, training and development of banquet staff
• Set staff schedules and monitoring of day-to-day shifts to minimize payroll costs
• Prepare performance evaluations for banquet staff as needed
• Perform other related duties as needed

Experience

• Minimum of 2 years of experience in event management or related field
• Previous experience in the restaurant or hospitality industry is highly desirable
• Excellent customer service skills with a focus on guest satisfaction
• Exceptional organizational skills with the ability to multitask and prioritize effectively
• Strong communication skills, both written and verbal, with the ability to effectively communicate with clients, vendors, and team members

This is an exciting opportunity for an experienced Event Manager to join our team. If you have a passion for executing memorable events and thrive in a fast-paced environment, we would love to hear from you. Apply today!

Job Type: Full-time

Salary: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Overtime pay

Ability to Commute:

• Hamilton, ON L8W 3N6 (required)

Work Location: In person