Front Desk Receptionist

Mechanic shop Front Desk reception position available. Very busy shop and lots of opportunity. The person in this position is the first person our customers encounter and often the last before they leave. Having knowledge of cars/ automotive experience is not a necessity but would be a positive. There is a 2-week training process that will assist you in getting ready for the position.

• Follow up with missed calls and repair appointments.
• Assign vehicle numbers, notate folders, and inform Techs of vehicle arrivals.
• Print sign-in/sign-out templates each week, validate staff sign-in and sign-out times.
• Answer phones, take messages and transfer phone calls.
• Maintain printer to ensure sufficient paper supply and print cartridges are installed and in inventory.
• Maintain cleanliness of office, customer areas, and bathrooms.
• Update and maintain business social media accounts.
• Sort and distribute incoming mail.
• Cash out clients and make invoices (will provide training).
• Daily Emails.
• Highly Organized & Detail Oriented.
• Business casual dress code.
• Demonstrate planning and coordinating skills.
• Excellent telephone etiquette and communication skills.
• Ability to multi-task and work well in a busy environment.
• Must be able to sit for long periods of time and must be able to walk, stand, bend, stoop, push/pull, kneel, crouch, and reach frequently.
• Demonstrate the ability to deal with customers in a courteous and effective manner regardless of their age, race, color, sex, religion, national origin, handicap, dress, or demeanor while providing exceptional customer service.
• Greets customers and determines the nature of their visit.
• Notifies the appropriate person that a customer is waiting and introduces the customer.
• Answers incoming phone calls.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• Minimum education: high school grad.
• Other tasks as assigned.

Job Types: Full-time, Permanent

Salary: From $16.55 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Saturday 8am-5pm

Job Type: Full-time

Salary: $16.55-$22.38 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• speaks English (preferred)

Ability to Commute:

• Pickering, ON L1W 1L9 (required)

Ability to Relocate:

• Pickering, ON L1W 1L9: Relocate before starting work (required)

Work Location: In person