About us
This is an opportunity to be a member of an evidence-based, interdisciplinary care team specializing in musculoskeletal care for over 20 years in Caledonia.
Our work environment includes:
- Modern office setting
- Friendly professional atmosphere
Admin / Reception Front Desk
Experience: 2+ Year Part Time in a Admin / Reception Role
We are looking for an individual who is:
- Friendly
- Team Player
- Self Motivated
- Organized
- Must be able to Multitask
- Fluent in English with great communication skills
- Exceptional Customer Service Skills
- Flexible
Description
Under the direction of the Chiropractor, the Receptionist / Clinical Administrator is responsible for providing support in an administrative setting for our clinic.
The position will be Part time hours.
The successful candidate will ensure the efficient functioning of long standing chiropractic/physiotherapy/massage clinic located in Caledonia. The Receptionist will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and organization skills are needed. Confidentiality is understood and maintained.
Position Duties Providing reception and assistant duties to the office including but not limited to:
- Answering phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using EMR software
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments, billing to outside agencies
- Maintaining electronic patients’ files within the EMR system
- Scanning and linking documents to patient files as well as completing and printing forms as required
- Entering medical data into the EMR system as well as updating patient, physician, and insurance information
- Assisting with medical histories of patients, escorting them into clinical rooms, and keeping track of appointment times
- Maintaining a professional atmosphere at the Front Desk, and running the office efficiently and with accuracy
- Other duties as assigned
Essential Skills and Abilities
- Computer use (Microsoft Word, Excel, Chrome, Google,)
- Willing to learn Aspire and PMP (professional software)
- Critical thinking
- Problem solving and decision making
- Working independently and with a team
- Strong oral and written communication
- Organized
- Detail-oriented
- Managing appointments in a scheduling system
- Creating and maintaining client and office records
- Perform general clerical duties
Requirements
Chiropractic / Physiotherapy / Massage Therapy Reception experience an Asset
- At least 2 years of experience in a reception setting
- Social Media experience an asset
- Must be able to Multi-Task in a fast-paced clinic
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required for the job.
Job Types: Part-time, Permanent
Salary: $18.50-$22.00 per hour
Expected hours: 20 – 33 per week
Benefits:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Secondary School (required)
Experience:
- Administrative experience: 2 years (preferred)
- reception: 2 years (preferred)
Ability to Commute:
- Caledonia, ON N3W 1K7 (required)
Ability to Relocate:
- Caledonia, ON N3W 1K7: Relocate before starting work (required)
Work Location: In person