Medical Office Assistant

Qualifications/Requirements

• Highschool Diploma
• Medical secretary course
• At least 2 years MOA experience at a family medicine practice (preferably FHO)
• Prefer working knowledge of Telus PS Suite EMR
• Strong verbal and written communication in English
• Prefer certification in injection administration and clinical procedures
• Adaptable, professional manner, team player, willing to learn, ability to multi-task and work in a fast paced environment
• Ability to work well under pressure and handle difficult situations in a calm manner;

Roles/Responsibilities

1. Reception duties:

• Greet patients and visitors in a welcoming and professional manner;
• Maintain patient appointments on schedule by notifying physicians/nurses of incoming appointments;
• Maintain patient records (electronic medical records) by obtaining, recording and updating personal information according to Centre requirements;
• Review, validate health cards and obtain demographic information.

2. Telephone duties:

• Receive and direct all incoming calls via telephone and voice mail (as required) in a timely and professional manner;
• Schedule and confirm medical appointments;
• Receive and communicate messages for medical staff and patients
• Check/respond to portal messages in a timely manner

3. Administrative Duties

• Fax retrieval and assigning document to the appropriate category and physician
• Collecting uninsured service payments
• Communicating results and physicians’ messages to patients
• Follow office opening and closing procedures

4. Clinical duties:

• Prepare examination rooms, select, set-up and maintain medical supplies and equipment for all examinations and procedures
• Assigns and directs patients to examination rooms and getting them ready
• Measure height/weight, BP, urine dip, temperature and record in electronic medical record if required
• Vaccination of patients (intramuscular injections)
• Maintain inventory of medical supplies and materials
• Clean and sterilize exam rooms

5. Personal Attributes in the candidate:

• Be honest and trustworthy
• Be respectful
• Possess cultural and gender awareness and sensitivity
• Be flexible to be able to work evenings and weekends if required
• Demonstrate sound work ethics.

Job Type: Full-time

Salary: From $20.00 per hour

Benefits:

• Extended health care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Application question(s):

• Which EMR(s) do you have experience with?
• Do you have experience in intramuscular injections? If not, you can be trained

Work Location: In person

Expected start date: 2024-02-12