Medical Office Assistant

SRx Health Solutions is seeking a responsible and dedicated Medical Office Assistant to join our team in one of our Allergy/Immunology Clinics in Oakville Ontario.

This position is responsible for the front office functions of our practice. This includes, but is not limited to:

Responsibilities:

Patient Management:

• Greet and welcome patients, providing a professional and friendly atmosphere.
• Assist patients in completing necessary forms and obtaining required documentation.
• Maintain accurate patient records, including medical history and personal information.
• Schedule patient appointments
• Coordinate referrals to specialists, ensuring timely communication and documentation.

Administrative Support:

• Answer phone calls, screen and direct inquiries, and take accurate messages as necessary.
• Handle incoming and outgoing correspondence, including mail, email, and faxes.
• Maintain an organized filing system for medical records, requisitions, and other relevant documentation.
• Handle and maintain inventory of office supplies, equipment, and medications.

Communication and Coordination:

• Liaise with physicians, nurses, and other healthcare professionals to ensure effective coordination of patient care.
• Communicate with patients regarding appointment reminders and other relevant information.
• Compliance and Privacy:
• Adhere to all applicable healthcare regulations, policies, and procedures, ensuring patient confidentiality and privacy.
• Maintain knowledge of clinic protocols and best practices to ensure compliance with industry standards.
• Ensure the accuracy and completeness of medical records, following proper documentation guidelines.
• Assist with maintaining a clean and organized office environment, adhering to infection control and safety protocols.

Qualifications:

• High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
• Proven experience as a Medical Office Assistant or in a similar administrative role within a healthcare setting.
• Knowledge of medical terminology, procedures, and insurance processes.
• Medical background working with patients with Asthma, Allergies ad knowledge of Spirometry, Allergy SKIN Prep
• Proficiency in using electronic medical record (EMR) systems and other office software applications.
• Excellent interpersonal skills, with the ability to communicate effectively with patients, healthcare professionals, and colleagues.
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Strong problem-solving abilities and the capacity to handle sensitive and confidential information.
• A team-oriented mindset and a willingness to collaborate and assist others when needed.

By joining our SRx Health organization as a Medical Office Assistant offers an opportunity to contribute to the delivery of high-quality healthcare services and play a vital role in ensuring efficient office operations. If you are a motivated individual with a passion for patient care and administrative excellence, we invite you to apply for this position and become a valued member of our team. This clinic requires assistance Mondays, Tuesdays and Thursdays from 8am - 4pm.

Job Type: Part-time

Salary: $20.00-$25.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Ability to commute/relocate:

• Oakville, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Shift availability:

• Day Shift (preferred)

Work Location: In person