Medical Receptionist

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments, providing accurate information to patients
- Verify patient insurance coverage and collect necessary co-pays or payments
- Maintain patient records and update electronic medical records (EMR) system
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Coordinate referrals to specialists and follow-up appointments as needed
- Handle patient inquiries and provide information about clinic services
- Collaborate with healthcare providers to ensure smooth patient flow

Requirements:
- Previous experience as a Medical Receptionist or in a similar administrative role
- Proficiency in using electronic medical records (EMR) systems, such as Epic or Dentrix
- Familiarity with medical terminology and front desk procedures in a healthcare setting
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes
- Professional demeanor and ability to maintain patient confidentiality

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Types: Full-time, Part-time

Salary: $17.75-$21.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Ability to Commute:

• Kelowna, BC V1X 3H5 (required)

Ability to Relocate:

• Kelowna, BC V1X 3H5: Relocate before starting work (required)

Work Location: In person