Part-Time Patient Care Coordinator - Administrator

We're a team of psychotherapists and counsellors based in Sarnia. Visit healthcounselling.ca.

We have a great office space downtown. Our team loves our jobs and our space and enjoy being in the office. We chat a bit throughout the day, and also largely work independently. We go out for team dinners a couple of times per year.

We're looking for an individual to assist with project management and administrative tasks at our psychotherapy clinic. The hours vary at approximately 3-10 hours per week, with a possibility of shaping and growing this role for the right person.

A note to applicants who have service skills, formal training that would benefit our patients (eg meditation, nutrition, aromatherapy, counselling or coaching): we are open to discussing opportunities to provide service via Health Counselling and Therapy.

The last person with this role started at $25, then to $28 then to $30 per hour. This person worked with us for approx 2 years.

You have the opportunity to work in our Sarnia downtown clinic or work remotely. We do require at least occasional visits to the Sarnia office. The number of required hours will vary. You will be able to make your own schedule.

Some of the tasks include:
- managing our online store,
- updating our team's Google drive,
- booking patient appointments,
- sending patient referrals to physician offices,
- calling and emailing prospective clients,
- processing online payments,
- carrying out billing tasks,
- assisting the director with coordination tasks such as setting team meetings,
- drafting letters and documents for patients,
- troubleshooting and correcting issues in our client management system software called Owl Practice.

Job Requirements:

Absolute requirements:
- being a positive person and able to work well within a team, great team etiquette, authenticity
- understanding of patient confidentiality and clinical settings

Essential skills required
- ability to think critically, work independently and solve issues with initiative
- communicate with the public professionally including on the phone
- organized, able to create systems and track activity

Cover letters are not required and will not be read.

Resumes are accepted.

Applicants are encouraged to include (via email to office@healthcounselling.ca or in resume) "non-professional" jobs that they've carried out (eg student positions, jobs carried out in teen years), including unpaid jobs/home responsibilities. We are seeking a dynamic individual with a broad skill set who can solve issues, be able to treat tasks with urgency, take initiative and use personal resources.

Selected applicants can expect a preliminary, casual first interview with director followed by meetings with team members, and the possibility of requesting examples of work such as emails or writing pieces.

Job Type: Part-time

Salary: From $30.00 per hour

Expected hours: 3 – 8 per week

Schedule:

• Monday to Friday

Work Location: In person