Patient Care Coordinator

Patient Care Coordinator Position

We are looking for an organized, determined, and business oriented professional to fill this position. You will be responsible for running our audiology clinic day-to-day. This is a full time salaried position. This job is for someone who is highly skilled and wants to take their career to the next level. The salary for this position will reflect the high demands of the job.

True Hearing Health is a state-of-the-art hearing health practice. True Hearing Health was started by a very experienced team to change the way the patients view hearing healthcare and help them understand how important hearing is to their overall health and wellness.

What You’ll Receive:

• Highly competitive salary structure, plus benefits
• The joy of helping patients with their hearing health everyday
• Having input into the direction of the company
• 2 weeks of paid vacation time
• 5 paid sick days
• Working with a team that has your back

Job Expectation and Responsibilities

• Organizing Patient Care over the phone and in-person
• Scheduling, billing, accounts receivable, and ordering supplies
• Helping struggling patients to see that there is hope and that we can fix their problem
• Facilitating the day-to-day running of the clinic
• Ensuring that patients have an experience that is worth telling a story about
• Interfacing with 3rd party insurers such as ADP, WSIB, NIHB, VAC and Greenshield
• Learning and implementing the professional tools that we have developed

We are expecting a lot out of this position. It is a critical position for our company as this person will be the first voice and face that our patients hear and see. You will be the first impression of our clinic and that is vital. We understand this is a big responsibility and we will compensate and train you accordingly. We have developed the tools and processes to help make this role as efficient and effective as possible.

If you are interested in working with an established team that has over 30 years of experience in the hearing healthcare industry please reach out to us right away. Our practice is evidence based and research driven. We exist to help our patients. We hope you will join the team with these same goals in mind.

Job Type: Full-time

Salary: $42,000.00-$50,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-05-01