Production Lead

Reports to: President

About us:

Hero Dog Treats was founded in 2012 to provide healthy and delicious treats for our pets. We like to say what you see is what you get! We don’t add any additional ingredients or preservatives that aren’t naturally derived or nutritious. Our purpose is to add joy to life! We practice joy in our teams, celebrate teamwork, encourage integrity, build strong work ethic and do so with humility.

Skills Required:

· Strong leadership skills with the ability to inspire and motivate teams to achieve production targets.

· Excellent organizational and problem-solving abilities.

· Proficiency in using Fishbowl Inventory Systems and production planning tools.

· Strong understanding of quality control process and their implementation.

· Effective communication and interpersonal skills for cross-functional collaboration.

· Attention to detail and a commitment to maintaining high-quality standards.

· Knowledge of health and safety regulations within a production environment.

· Excellent time management skills and able to plan within a timeline.

Duties and Responsibilities:

· Lead, mentor and supervise team leads and production staff to ensure a collaborative and efficient work environment.

· Ensure that Team leads are knowledgeable in their departments KPIs and are on track to meet them.

· Provide guidance, coaching, and performance feedback to foster skill development and growth within the team.

· Develop and implement production plans, taking into consideration product demand, available resources, and production capacity.

· Create production schedules that maximize efficiency while meeting quality standards and delivery deadlines.

· Manage fishbowl work orders.

· Oversee inventory management processes, including receiving storage, and distribution of raw materials and finished products. Hold team responsible for accurate.

· Implement inventory tracking systems to monitor stock levels and ensure accurate record-keeping.

· Sign-off on all quality control checks and ensure team leads are performing checks accurately.

· Collaborate with team leads to conduct regular inspections and audits, identifying areas for improvement and implementing corrective actions as needed.

· Continuously assess production processes to identify opportunities for optimization and efficiency enhancements.

· Initiate and lead process improvement initiatives to streamline operations, reduce waste, and enhance productivity.

· Foster open and transparent communication channels between different departments, ensuring smooth information flow and coordination.

· Collaborate with cross-functional teams to align production goals with other business functions, such as sales, marketing, and supply chain.

· Uphold and enforce strict adherence to safety protocols and regulations within the production facility.

· Implement measures to prevent workplace accidents and promote a safe working environment.

Qualifications:

· Bachelor’s degree or Diploma in a relevant field, such as Operations Management, Business Administration or related discipline is an asset. Equivalent work experience will also be considered.

· Proven experience in production management, preferably in the food or consumer goods industry.

· Must be confident in abilities to use lift devices.

· Proven experience in shipping and receiving operations, including inventory management and order fulfillment is an asset.

· Experience using Fishbowl Advanced is an asset.

· Smart phone access for time clock

Certifications:

· Certified on at least two of the following machines: pallet stacker, reach and forklift.

· Full G Drivers licence is required.

· First Aid / CPR training is required.

In House Training to be Completed Upon Hire:

· Completed company provided Fishbowl Inventory Management training.

· Completed company provided E-commerce Process training

Wages and Benefits:

· $25.50 – $27.50

· Group RRSP

· Extended Health + Dental

Hero Dog Treats is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Job Type: Full-time

Salary: $25.50-$27.50 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• St. Catharines, ON L2R 7K6: reliably commute or plan to relocate before starting work (required)

Work Location: In person