Receptionist/Administration, Early On

Who we are

As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and leading provider of specialized mental health services for children and youth aged 0-18 and their families. All of our services are guided by a strength-based approach that incorporates the family and the community into supporting children and youth.

Trusted with the mental well-being of our community's most sensitive members, infants and children, all of our programming is backed by rigorous research. Science is the backbone which informs our work as we evolve alongside the needs of our community.

We are committed to providing services that are respectful of racial, cultural, religious, ethnic and linguistic diversity, as well as sexual orientation, age, gender and family differences. All our services are delivered by a deeply caring and compassionate team focused on guiding children, youth and families along a mental health journey in a safe, respectful and welcoming space.

Who we need

We are seeking aReceptionist/Administration, EarlyOn to join our Early Years Child Care Services team. You will support the Associate Director in the day-to-day operation of the EarlyON, nurturing a joyful, safe learning environment for children, coordinate all incoming queries, and ensuring a high level of service delivery and compliance with all regulations and legislated standards. This is a contract full time position (35 hrs/week).

Who you are

You are currently an Administrative Assistant in a Child Care Centre looking for working in a well-established organization.

What's in it for you

Rewards. Joining CDI is a chance to be part of a genuinely wonderful experience providing access to subsidized child care for your community members.

As our new Receptionist/Administration, Early Learning Centre in Toronto, you will:

• Respond to inquiries and communicates with clients and families in a timely manner regarding programs or redirects to appropriate managers or staff.
• Registers individuals for workshops, processes clinical reports and takes minutes at meetings as required.
• Receive and greet visitors in a courteous and professional manner, making them feel welcome and comfortable and provides routine information/literature as requested by interested parties.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Answer phone calls as required.
• Maintain room bookings, staff weekly schedule.
• Administer and maintain CMS, including client files.
• Receive, date, stamp, document, distribute, record and mail all outgoing mail and incoming mail.
• Fill copiers and fax machines with paper & toner as needed.
• Keep copy area stocked with stationary & supplies.
• Assist and develop mail merges (i.e. Database, Form Letters, Mailing Labels, etc.).
• Creating files and general office filing.
• Miscellaneous projects as assigned by management.
• Assist Accounts Payable including coding of vendor number to invoices for processing.
• Maintain inventory of office supplies and obtain approval from supervisor to place orders.
• Adheres to agency policies, procedures and practices.
• Perform other duties as assigned.

What you bring:

• The practical knowledge. You have a College Diploma or equivalent combination of education and experience. You posses a minimum of two (2) years reception/administrative experience.
• The technical skills. You have strong knowledge with MS Office Suite and CMS applications
• The interpersonal skills. You have flexible communication skills, exceptional listening skills and mental attentiveness. You can manage conflict, negotiate, and influence without authority. You can gain trust and display empathy and patience. You are detailed oriented, highly creative and organized. You prioritize treating everyone equally and have a respect and appreciation for individuals and families with diverse backgrounds and experiences.

Other Requirements

• All applicants are advised that offers of employment are contingent upon the successful completion of a Vulnerable Sector Check..
• Credential verifications and references are required.
• As a condition of employment, you are required to provide updated COVID vaccinations in compliance with the CDI Mandatory Vaccination Policy.

Compensation: $47,762 per annum plus $4% vacation pay.
Apply now

If you're excited about this role but your experience aligns differently with every requirement, we encourage you to apply. While specific qualifications are strictly required, others can be based on various experiences, backgrounds, and knowledge. We can't promise an interview, but we will consider your whole application.

What you can expect from our interview process:

• An on-site interview to help you understand your future work environment. You will meet with the Associate Director, EYCCS and an HR Representative to explore the details of the role and the culture of the CDI, the Child Care Centre and the surrounding community.

CDI is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas. We are committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment. We are equally committed to providing an inclusive and accessible workplace. If you require accommodations, please reach out to us at careers@childdevelop.ca

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