Front Desk Receptionist

Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Collect patient information and update records in the system
- Verify insurance coverage and assist with insurance claims processing
- Handle patient inquiries, provide information, and address concerns or complaints
- Perform general administrative tasks such as filing, faxing, and data entry
- Maintain a clean and organized Front Desk area

Experience:
- Previous experience in a customer service role is preferred
- Experience working in a medical or dental office is a plus
- Strong customer support skills with the ability to handle difficult situations with professionalism and empathy
- Excellent phone etiquette and communication skills
- Proficient typing skills and experience with data entry
- Familiarity with QuickBooks or other accounting software is a bonus

As a Front Desk Receptionist, you will be the first point of contact for our patients and visitors. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to creating a positive experience for everyone who walks through our doors. If you are organized, customer-oriented, and have a passion for providing exceptional service, we would love to hear from you.

Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position. Employment is contingent upon successful completion of a background check.

We offer competitive pay and benefits packages. This is a full-time position with regular business hours. If you are looking for an opportunity to join a dynamic team in a fast-paced medical office environment, please submit your application today.

Job Types: Full-time, Seasonal

Salary: $24.00-$26.00 per hour

Flexible Language Requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• Mandarin (preferred)

Ability to Commute:

• London, ON N6H 0J1 (required)

Ability to Relocate:

• London, ON N6H 0J1: Relocate before starting work (required)

Work Location: In person