It Support Technician

Trited Innovation Inc, Cambridge, Ontario
Trited is looking for an IT Support Technician to join our team.
Qualifications for this position include:

• Responsibilities:
• Provide on-going IT support to internal end users across the board
• Administration of internal application platforms and applications as needed
• Conduct regular audits to ensure systems comply with policy, security, and privacy
• Manage technical components of onboarding and offboarding users which includes but is not limited to: provisioning, activating/deactivating applications such as Email, Asana, Slack and other Software
• Check and enhance Harwares including Servers, Compuers and Printers

Qualifications & Skills:

• Customer service and/or help desk experience
• Experience providing IT support
• Desktop, mac, Technical support, Server, Active directory, Hardware, imaging, Support, Customer service, Troubleshooting

• Ability to write clear technical documentation
• Knowledgeable of computer networking,
• Adding and removing users
• Knowledgeable of common internet services like DHCP, DNS, Email (SMTP, POP3/IMAP), HTTP
• 3-5 years of IT Support experience

Job Types: Full-time, Part-time

Salary: $22.00-$26.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift

Supplemental pay types:

• Overtime pay

Work Location: In person