Reception - Receptionist (Full-Time)

Donalda Club is a distinguished food and beverage establishment that prides itself on offering an exceptional experience to our members and guests. We are currently seeking enthusiastic, professional, and personable part-time Receptionists to join our team. With an amazing personality and a welcoming smile, you will be the first impression our members receive, playing a crucial role in defining their experience from the moment they step into the club.
As a Receptionist at Donalda Club, you will be the face of our club, offering a warm welcome to members and guests alike. Your primary responsibilities will include managing the reception area, answering incoming calls, making reservations, and providing general administrative support. We are looking for candidates who possess an exceptional personality, excellent communication skills, the ability to manage stressful situations professionally, and a passion for providing outstanding customer service.
This role is a Full-Time position and will require the individual to work 4 days a week (8:00 AM - 7:00 PM). Hourly Rate starts at $19.00 per hour.
Key Responsibilities for this position:

• Warmly greet members, guests, and suppliers, both in person and over the phone, in a friendly and professional manner.
• Operate the telephone switchboard efficiently, ensuring calls are transferred correctly and messages are taken accurately.
• Keep up-to-date with club activities and events to promote them effectively.
• Handle various administrative tasks such as sorting mail, photocopying, and email correspondence.
• Take event reservations, maintaining a courteous and professional demeanour.
• Adhere to the club's health and safety procedures, and assist in emergencies as required.
• Ensure the reception area is prepared for the next shift, performing opening and closing duties

What we are looking for:

• High School Diploma or equivalent; post-secondary education in a related field is a plus.
• Experience with a multi-line telephone system is preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Minimum of 2 to 3 years' experience in a reception or administrative role; club experience is a plus.
• Excellent communication skills (both oral and written).
• An amazing personality, capable of making everyone feel welcome and valued.

Why Join Donalda Club?

• Be part of a prestigious club with a rich history and a commitment to excellence.
• Work in a supportive environment that values teamwork and personal growth.
• Enjoy competitive compensation and opportunities for professional development.
• We offer Health & Dental Benefits and a Wellness Spending Account
• At one year, you are eligible to enrol in the Pension Plan- Employer/ Employee Contributions
• ...and of course, we care about your well-being by offering paid Wellness Days & Sick Days