Receptionist/Administrative Assistant

Job Title: Receptionist/Administrative Assistant

Company: Alexander Security Inc.

Location: 10613 – 102 Street Grande Prairie, AB

About Us:

Alexander Security Inc. (ASI) is a leading local alarm company specializing in the installation and servicing of residential and commercial alarm systems, home automation, card access systems, and camera systems. We are dedicated to providing top-notch security solutions and customer service to our clients.

As we continue to grow, we are looking for a dedicated Receptionist/Administrative Assistant to join our team.

Position Summary:

We are seeking a friendly and organized Receptionist/Administrative Assistant to be the first point of contact for our clients. You will play a crucial role in ensuring smooth operations within the office and maintaining excellent customer relationships. This position is a blend of receptionist and administrative responsibilities.

Key Responsibilities:

- Answering Phones: Professionally and courteously handle incoming calls, direct calls to appropriate team members, and provide information to callers as needed.

- Answering Emails: Monitor and respond to emails in a timely and professional manner.

- Relaying Messages: Ensure efficient communication within the company by accurately relaying messages to the relevant team members.

- Taking Payments: Accept payments from customers, issue receipts, and keep accurate records.

- Accounts Receivable: Assist in managing accounts receivable, follow up on overdue payments, and help maintain financial records.

- Appointment Confirmation: Call customers to confirm appointments for installations, servicing, or consultations.

- Data Entry: Accurately input customer information and data into our systems.

- Weekly and Monthly Tasks: Assist in completing various administrative tasks on a weekly and monthly basis, such as generating reports and maintaining records.

- Basic Troubleshooting: Help customers trouble shoot problems over the phone and by email correspondence. Provide clear, concise directions to the customer.

Qualifications:

- High school diploma or equivalent; additional education or training is a plus.

- Previous experience in a similar role is preferred but not required.

- Excellent communication skills, both verbal and written.

- Strong organizational skills and attention to detail.

- Proficient with computer applications, including Microsoft Office.

- Customer-focused with a friendly and professional demeanor.

- Ability to multitask and handle a fast-paced environment.

- Basic understanding of accounts receivable is a plus.

- Must be able to provide a clean criminal record check.

Benefits:

- Competitive salary.

- Health, dental, and vision insurance options.

- Opportunities for career growth within the company.

- Training and support to excel in your role.

How to Apply:

If you are interested in this Receptionist/Administrative Assistant position and believe you have the skills and qualities we are looking for, please submit your resume and a cover letter explaining why you would be a great fit for our team. Send your application to jobs@alexandersecurity.ca .

*Please note that only resumes in PDF format will be considered*

Alexander Security Inc. is an equal opportunity employer. We welcome applications from all qualified candidates.

We look forward to having a dedicated and friendly team member join us to help provide top-notch service to our customers and contribute to the success of our company.

Job Type: Full-time

Salary: $18.00-$22.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Life insurance
• Vision care

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Language:

• English (required)

Work Location: In person