Receptionist/Administrative Assistant

Receptionist/Administration Assistant
You are the first person encountered when clients arrive at the Spa. You set the tone for their experience in our Spa. It is essential that you are a caring, positive, thoughtful, professional individual who understands the importance of client care and attention.

As a receptionist with Matisse Day Spa you are responsible for the following:
- greeting and seating clients
- answering phones, returning calls, taking messages
- booking appointments
- working in a database program to enter and maintain spa records
- word-processing as required
- taking payment for services and retail products via cash, debit/credit cards
- balancing cash at days end

- cleaning and maintaining a tidy spa boutique area and front desk
- general spa tidiness associated with client cups, towels and laundry
- assisting service staff with turning over rooms between services when and as needed
- attending training for product lines
- receiving and maintaining proper inventory procedures
- assisting clients in our retail boutique with product queries
- Jane Iredale Mineral Make-Up - colour-matching and make-up application
- maintaining client records and complying with Freedom of Information laws to safeguard client records
- ability to think on your feet and multitask in a busy, spa environment
- ability to handle clients with respect and care when challenges may be communicated

QUALIFICATIONS:

- previous administrative experience
- previous cash/cc handling
- previous customer service experience
- evening and weekend availability
- ability to stand for long periods of time as reception is a standing desk position

Benefits:

• Extended health care
• Vacation & paid time off
• Dental care

Job Types: Part-time, Permanent

Salary: $19.00-$24.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Store discount

Schedule:

• Day shift
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• receptionist: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 2024-02-03
Expected start date: 2024-02-12