Receptionist/Administrative Assistant (April 2024)

Three Peaks Health is a health and wellness clinic that believes in achieving the best quality rehabilitation in one location, facilitating quick and effective results for our clients.

Our professional health services include:

• Physiotherapy
• Chiropractor
• Registered Massage Therapy
• Kinesiology / Fascial Stretch Therapy / Active Isolated Stretching
• Laser and Ultrasound Therapy
• ICBC & WSBC

We are looking for a Part-Time Receptionist/Administrative Assistant

Receptionist/Administrative Assistant to join our current team.

This position is part-time (approx. 15-25hrs/week) which invovles evening shifts (~3PM - 8PM) and Sunday (~7AM - 3PM)

ONLY applicants with this avaliabilty will be conacted.

*MUST* be available for the shifts listed above.

Job brief

• Receptionist/Administrative Assistant support health care professionals by performing a variety of clerical and administrative tasks such as scheduling appointments, word processing, filing, answering the phone, and correspondence.

Key Responsibilities (Not Inclusive to)

• Managing and updating patient records
• Greeting patients
• Making appointments
• Maintaining the front desk and reception areas
• Processing insurance and other claim inquiries
• Managing email and mail traffic
• Answer the phone, schedule and confirm medical appointments, greet patients, receive and communicate messages
• Use of health software, and other computer applications, to book appointments or prepare reports, invoices, financial statements, letters, case histories and medical records
• Transcribe, from handwritten notes, electronic dictation, or oral instructions
• Operate office equipment. This includes voice mail messaging systems, photocopiers, fax machines, and document scanners
• Keep examination areas clean, orderly, and stocked with supplies
• Ask patients questions to complete forms, documents, and case histories

Skill Set

• Industry software applications
• Insurance billing procedures
• Medical ethics and laws
• Excellent oral and written communication skills
• Good organizational and time management skill
• Ability to maintain accuracy while doing multiple tasks or working under pressure
• Ability to follow directions closely and accurately
• Ability to establish a professional relationship with patients and ensure that they have confidence in you
• Ability to deal effectively with the difficult behaviors that can sometimes be shown by people in distress
• Ability to work independently or as part of a team
• Previous knowledge of Janeapp is an asset

Please send us a personalized cover letter stating why you want to work for Three Peaks Health.

Job Types: Part-time, Permanent, Casual

Salary: $17.00-$19.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site gym
• On-site parking
• Store discount
• Vision care

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Every Weekend
• On call

Work Location: In person