Receptionist/Administrative Assistant

· Respond to all incoming calls, emails, website, and social media inquiries.

· Register clients in various programs.

· Provide administrative support as needed.

· Manage client database.

· Refer clients to agency programs, community programs, and local resources.

· Assist accounting including with accounts payable data entry.

· Supporting and guiding general agency volunteers.

· Respond to walk in inquiries and consultations.

· Carry out updates to website and social media platforms.

· Promote programming including creation of seasonal program guide and social media postings.

· Monitor building upkeep and be the first point of contact for tenants and any building related issues, including outside of normal working hours.

· Coordinate and schedule appropriate personnel including but not limited to snow removal, pest control, plumbers, handymen.

· Manage, keep records, and distribute appropriate keys to staff members. Provide building orientation, including alarm panel instructions, for keyholders.

· Be equally responsible for building security.

· Excellent skills in Microsoft 365 including Word, Excel, PowerPoint, and Outlook

· Knowledge and proficiency in Sage Accounting and/or Payworks would be an asset.

· Demonstrated ability to work with diverse populations including Newcomers to Canada and, Indigenous people.

· Effective Social Media Skills

· Effective interpersonal skills including compassionate and respectful communication.

· Ability to pay attention to detail.

· Ability to communicate effectively both verbally and in writing in English.

· Ability to work effectively with the multi-disciplinary team and be a self-starter.

· Ability to manage program budgets.

· Ability to deal effectively in conflict situations.

· Ability to exercise sound judgement.

· Ability to organize work and establish workload priorities in collaboration with others.

· Ability to take initiative.

· Ability to work independently and in collaboration with others.

· Working knowledge of general office practices and procedures and their application.

· Ability to work within a team and promote a team environment.

· Post Secondary qualification in relevant area: administration, office management, social services.

· Post Secondary qualification in bookkeeping/accounting OR

· Combination of education and experience appropriate for the position.

The Family Education and Support Centre is committed to hiring a diverse staff team. We encourage applications from people of colour, Indigenous people, those living with disabilities, and people of any gender identity or sexual orientation.

Job Types: Part-time, Permanent

Salary: $21.15 per hour

Expected hours: 30 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Ability to commute/relocate:

• Maple Ridge, BC: reliably commute or plan to relocate before starting work (required)

Education:

• DCS / DEC (required)

Experience:

• Administrative: 2 years (required)

Language:

• English (required)

Work Location: In person

Application deadline: 2024-03-29
Expected start date: 2024-04-01