Receptionist/Administrator

Job Description:

The Receptionist/ Administrator is responsible for securing sales appointments through accurate and professional representation of our brand and its products according to BATH FITTER procedures and to the customer's satisfaction.

Responsibilities:

• The CSR will follow up with all inbound leads that come from television, direct mail and the internet as well as Home Shows.
• Assist in our marketing efforts and successfully schedule sales appointments.
• Customer service support on the phones as well as the showroom.
• Scheduling in-home estimates and installs in our system
• Document control including correspondence and data entry
• Assisting with Home Shows as required
• General administrative duties

Qualifications:

• 1-3 years related experience as a receptionist or customer service representative.
• Demonstrated performance in a high volume appointment scheduling and/ or inside sales experience.
• Detail oriented with good follow-up through on tasks.
• Ability to effectively communicate accurate, pertinent information with Sales Consultants and respond to correspondence regarding scheduling changes/cancellations with a sense of urgency.
• Professional business demeanor and strong work ethic.
• Very professional appearance.

Benefits/Compensation:

We offer competitive pay with benefits, plus we provide specialized training in your trade. In addition, we offer health benefits and paid time off.

To learn more about BATH FITTER and the accomplishments of our brand, log on to www.bathfitter.com

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Benefits:

• Extended health care

Schedule:

• 8 hour shift

Experience:

• administrative assistant: 1 year (preferred)
• receptionist: 1 year (preferred)

Work Location: In person