Tasting Room Associate

Big White Beverage Co. is looking for a Tasting Room Associates to join the team as we wrap up construction and get ready to launch Kelowna’s newest Tasting Room experience, “Flight Club”.

The Role:

As a Tasting Room Associate, you'll be managing the Tasting Room and setting up the space and team for take-off. Your operations and leadership skills will need to be smoother than our beer, and you’ll be doing everything from operationalizing the work and office spaces to hiring your dream crew members. We are a quickly growing company, so this is an excellent opportunity for a seasoned industry professional to contribute to an already successful brand from the ground up.

The Responsibilities:

• Ensure the execution of tastings and product delivery, educating consumers, and guiding them along their Flight Club journey
• Contribute to overall company drive for success and growth through sharing of competitive insights, marketing opportunities, and customer feedback
• Achieves/exceeds assigned Flight Club membership targets through engaging guest
• Assists with stocking stores shelves and the merchandising
• Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process
• Responsible for ensuring the cleanliness and safety of the store product and Tasting Room at all times

The Requirements:

• Passion for craft beer, spirits, and natural beverages that goes beyond your schedule
• 1-2 years of FOH hospitality experience
• Tasting Room experience an asset
• Willingness to do anything to help your team
• Excellent guest service and problem-resolution skills
• Must be able to work flexible hours, including evenings, weekends and holidays
• A healthy love of sales
• A contagious enthusiasm to grow as the company expands into new locations and projects

Note: This job description is not intended to be all-inclusive. Our Taproom Associates will perform other related duties to meet the organization's ongoing needs.

Job Types: Full-time, Part-time, Casual

Salary: $16.75-$19.50 per hour

Benefits:

• Discounted or free food
• On-site parking
• Paid time off
• Store discount

Day range:

• Every Weekend
• Monday to Friday
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• West Kelowna, BC V4T 2H9: reliably commute or plan to relocate before starting work (required)

Experience:

• hospitality: 1 year (required)

Work Location: In person

Application deadline: 2024-03-14
Expected start date: 2024-04-07