Tasting Room Associate

About Intrigue Wines:

Established in 2008, Intrigue Wines is located on the northern end of the Okanagan Valley in beautiful Lake Country, B.C. Producing mostly cooler climate white varietals, our year-round Tasting Room and seasonal picnic area offers visitors a warm and friendly atmosphere in a natural setting.

Our culture:

Intrigue Wines strives to farm in a sustainable manner, which allows us to craft world class wines, while upholding the highest quality of product. At our core, we strive to achieve excellence in service to our customers. As we have grown over the years, our values have remained the same; family, connection, and creating long lasting experiences and memories for our team and customers alike. Intrigue Wines wishes to maintain a work environment that fosters personal and professional growth for all employees. We value individuality, yet we thrive on working as a collective team.

As we gear up for a beautiful Okanagan summer, we are looking to expand our team of Tasting Room Associates.

Reporting to Tasting Room Management, the TASTING ROOM ASSOCIATEis responsible for:

• Creating a welcoming atmosphere for all guests and fostering an inviting wine education learning environment.
• Sharing information on the history of Intrigue Wines and demonstrating proficient knowledge on all wines.
• Promoting wine sales and wine club sign ups through strong customer engagement.
• Utilizing the POS system to ring through all sales accurately and efficiently.
• Ensuring merchandise and wine displays are tidy and fully stocked.
• Assisting with the packing of wine club orders for shipping.
• On occasion, the assisting of special events both on and off-site.

To be considered for the role, you must possess:

• Excellent customer service, interpersonal, and communication skills.
• A genuine desire to help guests in a friendly, courteous, and professional manner.
• Ability to perform effectively both within a group, and as an individual.
• A desire to work in a fast-paced environment and multi-task efficiently.
• Experience in a customer service role, ideally within the wine industry.

Requirements:

• Minimum 19 years of age.
• Valid Serving It Right certificate.
• WSET or other related certificates an asset.
• Food Safe or First Aid certifications considered an asset.
• Ability to be standing for extended periods of time.
• Ability to lift up to 50lbs.
• High School diploma.
• Flexible schedule – must be available weekends and holidays.
• Drop off resume in-person.

NOTE – Both full-time and part-time positions are available for the 2024 season from Late April- Late September, with a possibility to extend contract through the winter.

Biweekly tip out ***

Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months

Salary: From $17.50 per hour

Expected hours: 12 – 40 per week

Benefits:

• Company events
• Discounted or free food
• Store discount

Day range:

• Holidays
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Expected start date: 2024-04-15