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SalaryJoin Our Team at Affordable Comfort:
Seeking Outgoing Dispatch/Customer Service Experts with a Passion for Excellence!
Affordable Comfort is on the lookout for a charismatic and skilled Dispatch/Customer Service Representative to join our vibrant team. We’re not just a business; we’re a close-knit family dedicated to delivering outstanding customer experiences. If you have a radiant personality and a genuine desire to make people’s day better, you’re the one we want!
We value individuals who are not only proactive and adept at managing their time but also excel in connecting with people on a personal level. Are you someone who naturally finds common ground with others and exudes empathy? While experience in trades administration is advantageous, it’s your ability to resonate with customers and maintain composure under pressure that sets you apart.
Your role is crucial in our team: you’ll be the heart and voice of Affordable Comfort, engaging with customers through phone, chat and email. Your mission is to schedule appointments seamlessly and provide essential support to our skilled technicians. Your empathy and ability to build rapport will ensure each customer feels understood and valued.
What we offer is more than a job – it’s an opportunity to excel in a role where your outgoing nature and commitment to exceptional service can shine. If you’re ready to be part of a team that prides itself on creating meaningful customer connections, we eagerly await your application. Join us at Affordable Comfort and help us elevate the customer experience to new heights!
Please email your cover letter and resume to tom@affordablecomfort.ca
Job Type: Full-time
Salary: $18.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Experience:
- customer service: 2 years (required)
- heating and cooling office: 1 year (preferred)
Work Location: In person
