Medical Office Assistant

SUMMARY

The Landings Surgical Centre, located on the beautiful Halifax Waterfront is seeking a full-time Medical Office administrator. The successful candidate for this position will be efficient, hardworking, and organized. Candidates should be comfortable working in a fast-paced environment and should be able to multitask and work well under pressure. Excellent interpersonal and communication skills, both written and oral, are required. Candidates should have a professional and friendly demeanor and a passion for exceptional patient care

DUTIES & RESPONSIBILITIES

• Interact professionally with patients, colleagues, clinicians, and the public.
• Administer confidential patient records
• Collect information and update electronic medical records
• Reception duties including answering incoming calls, ideally in real time, scheduling appointments for two surgeons, two clinic nurses, one aesthetician
• Accept payments via cheque, cash, debit and credit card.
• Monitor the clinic email account(s) and respond in a timely way
• Routine bookkeeping: issuing receipts and invoices
• Conduct patient traffic control and act as an information desk for patients.
• Book follow-up appointments for patients as per instruction
• Ensure that patients complete proper paperwork.
• Assist with administrative tasks such as filing, faxing, and scanning documents as required.
• Maintain office supplies and ensure the overall professional appearance of the office.

QUALIFICATIONS

• Graduated from a recognized Medical Office Assistant program (required).
• Recent Medical Office experience (1-3 years, preferred).
• Proficiency in use of technology, ideally Mac based technology, with competencies in using Microsoft Office Suite Software (Word and Excel), Adobe, Windows Fax and Scan ideally
• Experience handling confidential records and sensitive information.
• Ability to prioritize duties and manage time effectively in a busy clinic environment.
• Additional skills in bookkeeping, payroll, medical transcription, considered an asset.

IDEAL CANDIDATE PROFILE:

• Action Oriented– Takes on assigned tasks with enthusiasm and completes them in a timely manner. Proactively identifies tasks that need to be done and does them. Can act on tasks with minimal supervision.
• Detailed and Organized – Keeps track of tasks and other activities that need to be done, with timelines for completion. Knows how to get things done both through formal channels and the informal network.
• Team Player – Works closely with other Medical Admins to divide up the work tasks and makes sure the workload is balanced. Proactively asks other team members if they need help.
• Professional Work Presence – Displays professionalism in all aspects of work, including appearance, interactions, and quality of output.
• Problem Solver – Quickly finds common ground and solves problems for the good of all.
• Patient, Caring, & Kind – Provides a welcoming, approachable, non-judgmental environment for all patients. Possesses situational awareness and responds to needs of patients and colleagues as issues arise.

Job Types: Full-time, Permanent

Salary: $17.00-$21.00 per hour

Expected hours: 38 – 42 per week

Benefits:

• Company events
• Dental care
• Extended health care

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (required)

Experience:

• Medical office: 3 years (required)

Ability to Commute:

• Halifax, NS B3J 3Z4 (required)

Ability to Relocate:

• Halifax, NS B3J 3Z4: Relocate before starting work (required)

Work Location: In person