Medical Office Assistant

Medical Office Assistant position

Regency Park Family Practice is looking for exceptional talent to fill a full time position at our Halifax location. As part of Precision Health Group, we are leaders within our community from providing supportive housing to providing supportive healthcare to families.

We operate as a collaborative clinic providing a wide scope of health care services under one roof, now more commonly known as a “Health Home”. We strive to provide exceptional care with as many disciplines available at our locations as possible. We also strive to provide an inclusive and welcoming environment bringing the healthcare services we all need close to home.

The ideal candidate will thrive by bringing the following to this role:

• Proactive eye for tasks that need tackling
• You are so organized you put Martha Stewart to shame
• You work closely with your team to accomplish daily tasks, because people on the team matter. Side note, Taylor Swift is not on the team but some of us do like her anyway
• You have an acute eye for detail and are a natural problem solver, as you have clearly trained with none other than Sherlock Holmes himself. Yes, that level of detail is what we are looking for.
• Your communication style includes kind empathy with patients and quick wit with your coworkers.
• Your style is Vogue, in the professional sense that is. Always presentable in form and function.
• You are innately kind, patient and respectful. You value your relationships within the workplace and beyond.
• You can easily adapt to an ever changing healthcare environment. Change is constant!
• Confidentiality is a value you share and can uphold. Consider yourself as if you are the head of the FBI division of Regency Park Family Practice. That level of confidentiality applies!
• Finally, a sense of humour is always very much welcome!

Your skills include:

• You have demonstrated ability with prior experience in a healthcare setting
• You have relevant training applicable to this position
• Medical Office Administrative training preferred
• Solid computer skills, working ability with MS Office and MedAccess preferred
• Outstanding communication skills, both written and in person
• Available for occasional evening or Saturday morning hours from time to time

Duties:

• Greeting & checking in patients for their visits
• Scheduling patients according to visit types/needs
• Preparation/stocking of exam rooms
• Answering phones and directing patient inquiries appropriately
• Verification of patient information and insurance coverage
• Coordinate referrals to specialists and follow up appointments for patients
• Perform general administrative tasks such as filing, faxing, scanning of documents
• Provide assistance as requested to assist with inventory maintenance and ordering
• Provide other assistance as requested from time to time to assist both providers and patients

More about us:

We are a multi-disciplinary team providing healthcare to the Halifax community and beyond. Established in 2015, we have consistently grown to not only include family practice doctors, but now also incorporate other specialties as well. We currently have a nurse and 2 nurse practitioners on our team. We also have specialists for Psychiatry, Cardiology, Prenatal, Addiction, Minor procedure, Psychology etc. We are always striving to deliver care more efficiently while also believing care starts the moment we answer the phone or greet someone at the desk. Every position on this team matters to us and to the patient.

We offer:

• An engaging work environment
• Health, Dental, Life Insurance benefit package
• Competitive wage range based on your role, education & experience from $18 to $23 per hour
• Free parking and even some free lunches!
• Candidates are chosen based on the right combination of education and work experience for the role listed.

We are an equal opportunity employer. We employ all staff with a commitment to do so without consideration for race, colour, ethnicity, sex, sexual orientation, religion, age, family status or disability etc.

Job Type: Full-time

Salary: $18.00-$23.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Medical Office Assistant: 1 year (preferred)

Ability to Commute:

• Halifax, NS B3S 1M7 (required)

Work Location: In person