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Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Service Coordination Administrator, you will be responsible for providing the front-line support to establish user needs and disseminating remedies for Calgary Police Service (CPS) facilities. Primary duties include:
- Oversee the booking and management of shared boardrooms.
- Process booking forms and submit work order requests.
- Coordinate events for CPS team events in all facilities.
- Receive and review Enhanced Security Clearance Declaration for all non-CPS personnel (contractors, volunteers, commissionaires, etc.) requiring access to CPS sites.
- Generate Vehicle Registration Query for Security Services.
- Create and monitor IT service requests for commissionaires.
- Maintain and monitor all key requests to all CPS Members and authorized personnel for doors, locks and lockers.
- Facilitate the work order process for building concerns through the customer request portal (i.e. Computerized Maintenance Management System - AssetWORKS - AiM).
- Maintain databases and generate reports.
Qualifications
- A 1-year certificate in Business Administration or Administrative Assistant or a related field, and a minimum of 3 years relevant experience.
- Experience working in facilities or asset management are considered an asset.
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) is considered an asset.
- Experience with a computerized maintenance management system such as AiM or similar is also considered an asset.
- Success in this role requires: excellent communication skills; efficiency and thoroughness; focus on results; relationship building; service orientation; stress tolerance; team building and teamwork.
Pre-employment Requirements
- An enhanced security clearance will beconducted.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
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