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SalaryABOUT SPEED MECHANICS
Speed Mechanics and Continuum Health Centre is the home of Victoria’s premier integrated high-performance training facility focused on providing exceptional client care in youth athletic development, lifestyle training, and comprehensive injury care. By creating an inviting and knowledgeable training environment, we build confidence and robust individuals ready to take on their athletic dreams or survive and thrive in life's challenges. Speed Mechanics and Continuum emphasize long-term athletic development combined with long-term care.
The Speed Mechanics Training Facility lies on the traditional lands of the W’Sanec (Saanich) and Lekwungen (Songhees) First Nations. Their ancestors and families have lived here for thousands of years, and now with grateful hearts, we acknowledge this and consider ourselves incredibly fortunate to train, learn, and play in a state-of-the-art facility where athletes of all cultures are welcomed.
JOB DESCRIPTION
Speed Mechanics is looking for an organized and customer service-oriented gym and clinic receptionist to join our team. The ideal candidate is friendly, organized, and motivated and will be responsible for the reception and daily operational tasks for our high-performance facility as well as some patient care in our health clinic.
This position will be part-time, about 20-30 hours per week. Shifts are represented by a combination of morning (6-10am) and evening shifts (2-9pm) with some Saturday availability required (8 am to 4 pm).
Duties and expectations include, but are not limited to:
- Greeting clients and members at the Front Desk and answering any questions or concerns they may have.
- Touring new clients around the facility and directing them through the facility as required.
- Answering phone calls and emails and forwarding clients and messages to the appropriate person/department.
- Using Gym Master and Janeapp to mange clients, book patients, and bill appropriately.
- POS and cash experience required.
- Cleaning, organizing, and maintaining the gym and clinic - shift dependent.
KEY SKILLS
- Computer proficiency
- Customer service
- Organization
- Sales
- Attention to detail
- Adaptability / Agility
- Analytical Thinking
- Effective Communication Skills
- Ability to work autonomously
- Interpersonal Skills
- Ability to Plan
- Ability to work within a team environment
QUALIFICATIONS & EXPERIENCE
- High school diploma.
- One or more years in a customer-service-based environment.
- Six months or more experience in a gym, recreation center, or health clinic environment considered an asset.
- Experience using Gym Master or other Gym Management/scheduling software is considered an asset.
- JaneApp experience is considered an asset.
Job Type: Part-time
Salary: $20.00-$25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Experience:
- Customer service: 1 year (required)
Work Location: In person
