Address
Form of work
Salary- Schedule guests appointments accurately and efficiently, and manage the studio's schedule
- Provide superior customer service for patient queries received via phone, email and text
- Demonstrate consistent, high-quality customer service for all patients during their appointment process from time of booking to check-out
- Ensure all therapy rooms are clean, adequately stocked, and ready for the day’s appointments.
- Assist in ordering office supplies and patient-specific care items
- Complete transactions accurately, including creating invoices for guests, and ensure end-of-day accounting and receivables are finalized
- Demonstrate problem-solving abilities in different scenarios that are aligned with superior patient-oriented outcomes and customer service
- Previous reception or concierge experience (1 year minimum) required
Job Type: Part-time
Salary: From $19.00 per hour
Expected hours: 24 per week
Benefits:
- Extended health care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental pay types:
- Commission pay
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
