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Salary**Job Description: Front Desk and Bookkeeping Specialist**
**Position Overview:**
We are seeking a motivated and organized individual to join our team as a Front Desk and Bookkeeping Specialist. This multifaceted role combines customer service at the Front Desk with essential bookkeeping responsibilities. The ideal candidate will possess excellent interpersonal skills, a strong attention to detail, and the ability to manage both administrative tasks and financial records effectively.
**Responsibilities:**
**1. Front Desk:**
- Greet and welcome visitors with a friendly and professional demeanor.
- Answer and direct phone calls, emails, and inquiries from clients, guests, and team members.
- Maintain a clean and organized Front Desk area, creating a positive first impression for all visitors.
- Provide exceptional customer service by addressing inquiries, resolving issues, and directing visitors to the appropriate department or individual.
**2. Bookkeeping:**
- Manage daily financial transactions, including accounts payable and accounts receivable.
- Maintain accurate and up-to-date financial records using bookkeeping software or spreadsheets.
- Reconcile bank statements and ensure accurate categorization of expenses and income.
- Prepare and process invoices, receipts, and payments in a timely manner.
- Assist in the preparation of financial reports, including balance sheets, income statements, and cash flow statements.
- Work closely with the accounting team to ensure accurate financial data entry and reporting.
**3. Administrative Support:**
- Assist with general office tasks such as filing, data entry, and document management.
- Schedule appointments and meetings, coordinating with team members and clients.
- Monitor and order office supplies, ensuring that essential items are always available.
- Assist in organizing and coordinating company events, meetings, and seminars.
**4. Communication:**
- Communicate effectively and professionally with clients, colleagues, and vendors.
- Maintain clear and concise communication through emails, phone calls, and in-person interactions.
**5. Confidentiality:**
- Handle sensitive information and financial data with the utmost discretion and confidentiality.
- Adhere to privacy and security policies to protect client and company information.
**Qualifications:**
- High school diploma or equivalent; additional education in accounting, finance, or related field is a plus.
- Proven experience in a Front Desk or customer service role.
- Basic to intermediate proficiency in bookkeeping and financial record-keeping.
- Familiarity with bookkeeping software (e.g., QuickBooks) and Microsoft Office Suite.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Attention to detail and a high degree of accuracy in financial data entry.
- Ability to maintain a positive and professional demeanor in fast-paced environments.
- Problem-solving skills to address client inquiries and resolve issues effectively.
- Strong work ethic and reliability, with a commitment to confidentiality.
**Application Process:**
If you are a dedicated individual with a passion for customer service and bookkeeping, we encourage you to apply by submitting your resume, cover letter, and any relevant certifications. Please include examples of your previous experience in both Front Desk and bookkeeping roles. We look forward to reviewing your application and potentially welcoming you to our team!
Job Types: Full-time, Permanent
Salary: $20.00-$25.00 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kelowna, BC V1X 2B9: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
