Front Desk Receptionist

Responsibilities:

- Greet and welcome patients and visitors in a friendly and professional manner

- Answer phone calls, schedule appointments, and manage the Front Desk area

- Verify patient insurance information and collect payments

- Assist with patient registration and intake forms

- Maintain patient records and ensure accurate filing and organization

- Coordinate with dental staff to ensure smooth patient flow

- Provide excellent customer service and address patient inquiries or concerns

- Perform general clerical duties such as data entry, copying, and scanning documents

Qualifications:

- Previous experience in a customer service or administrative role preferred

- Knowledge of dental office procedures and terminology is a plus

- Strong organizational skills with the ability to multitask effectively

- Proficient in computerized systems and software applications

- Excellent communication skills, both verbal and written

- Ability to maintain confidentiality and handle sensitive information with discretion

- Attention to detail and accuracy in all tasks

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.

Job Types: Full-time, Part-time, Fixed term contract

Pay: $17.50 per hour

Expected hours: 20 – 40 per week

Benefits:

• Extended health care
• On-site parking
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay
• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Langley Twp, BC V2Y 3K8 (required)

Ability to Relocate:

• Langley Twp, BC V2Y 3K8: Relocate before starting work (required)

Work Location: In person