Medical Office Receptionist

Join our team at the Russell Medical Center, a dynamic Medical Office with a team of four dedicated doctors serving the community of Russell and surrounding areas. We are committed to providing exceptional care to our patients and are looking for a Medical Office Administrative Assistant to help us maintain our high standards of service. This role is pivotal in ensuring smooth day-to-day operations and enhancing our patients' experience.

Key Responsibilities:

• Manage patient appointments, including scheduling, rescheduling, and cancellation processes.
• Provide front-desk support, greet patients, and handle check-ins and check-outs.
• Answer phone calls, responding to inquiries, and routing calls to the appropriate party.
• Manage all inbound and outbound communications including faxes.
• Manage, transcribe and follow-up on referrals and medical forms.
• Maintain patient records with confidentiality, accuracy, and compliance with regulatory requirements.
• Assist in collecting and processing payments, claims and billing.
• Coordinate with medical staff to support patient care and office operations.
• Perform administrative tasks, such as filing, photocopying, and managing correspondence.

Requirements:

• High school diploma or equivalent; further education and or certification in medical administration is preferrable.
• Previous experience in a Medical Office setting preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in French is highly desirable.
• Proficient in Microsoft Office Suite and experience with medical software systems.
• Commitment to maintaining confidentiality of patient information.

Please Note: Our office does not currently provide benefits for this position.

How to Apply:

Interested candidates are invited to submit a resume and cover letter to rmcbusiness@russell.com, outlining their interest in the role and relevant experience.

Job Type: Full-time

Salary: $19.00 per hour

Expected hours: 37 – 40 per week

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 2024-04-05