Seasonal Resort Manager

Work site environment

• Non-smoking

Work setting

• Staff accommodation provided
• Rural area
• Remote location
• Hotel, motel, resort

Budgetary responsibility

• 0 - $100,000

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Prepare budgets and monitor revenues and expenses
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Organize and maintain inventory
• Supervise staff or team
• Respond to complaints of guests
• Provide outdoor, wilderness and wildlife instruction
• Plan trips
• Leading/instructing groups
• Use maps and other trip planning aids
• Supervise cooks and other kitchen staff
• Administer first aid in emergency situations

Supervision

• 5-10 people
• Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses 

• First Aid Certificate

Experience and specialization

Type of product

• Outboard motors
• Small appliances

Type of maintenance

• Marine engines

Technical experience

• Interpretation/guiding

Equipment and machinery experience

• Small boat
• Diesel engines

Guide specialization

• General outdoors guiding

Specialization or experience

• Specialized environmental skills and knowledge

Area of specialization

• Small boat navigation

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Team player

Benefits

Financial benefits

• Gratuities

Other benefits

• On-site housing options