Address
Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Victim Assistance Support Team (VAST) Coordinator, you will assist with the coordination of the Victim Assistance Support Team and act as liaison between police officers and Victim Services Specialists (volunteers) to assist and support victims of crime. Primary duties include:
- Respond 24/7 to requests for VAST Victim Service Specialists to ensure effective and timelyresponse to victims of crime and/ortragedy.
- Coordinate, develop and deliver a training curriculum for Victim Service Specialists including sourcing subject matter experts for classroom sessions ensuring volunteers have the skills and knowledge to support victims of crime and tragedy in court and crisissituations.
- Participate in team wellness program to minimize psychological impact on Victim ServiceSpecialists.
- Build strategic relationships with internal/external stakeholders and service providers to better assist victims of crime andtragedy.
- 24/7 Contact with victims of crime that have been directly affected by tragedy and provide them with the appropriate information, support andreferrals.
- Working knowledge of Alberta Victims of Crime and Public SafetyAct.
Qualifications
- A Bachelor's degree in Social Work, Psychology, Communications/Public Relations, Criminal Justice or relatedfield.
- A Minimum of 3 years experience in a police, social work or victim services environment which includes the coordination of social or communityprograms and volunteer management is required.
- Demonstrated knowledge of the criminal justice system with a focus on victim centered approach to diversity and Indigenous Court and restorativejustice is required.
- Proven history of innovative thinking around new ways to communicate with victims using social media.
- Valid Class 5 Driver's Licence (or provincial equivalent) and a Driving Abstract with no more than 6 demerit points (current within 3 months) must be provided if contacted for an interview.
- Excellent communication skills, coaching and development, efficiency and thoroughness focusing on results, managing resources, relationship building and team building andteamwork.
Working Conditions: Office Environment with exposure to graphic information in police files.
Pre-employment Requirements
- An enhanced security clearance and a pre-employment polygraph will beconducted.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.
|
