Medical Receptionist

Tsi Kanonhkhwatsheríyo
Indigenous Interprofessional Primary Care Team

A Place Where There is Good Medicine

INTERNAL/EXTERNAL POSTING

MEDICAL RECEPTIONIST
Permanent Part-Time

(16 hours weekly)
Monday and Thursday

Rate of Pay: $18.50 - $22.32/hr
JOB SUMMARY:

The Medical Receptionist is to respond to telephone and electronic inquires, manage client appointments, and other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to our patients.

• Ensure that Start of Day, General Duties, and End of Day procedures are followed.
• Coordinate appointments, patient information and responding to urgent patient needs by directing to appropriate member of the Primary Care Team
• Respond to telephone enquiries from patients, families, health care professionals, determine the nature of the query and re-direct accordingly.
• Provide assistance and support by booking or arranging procedural appointments and pharmacist inquiries as part of the interdisciplinary team.
• Comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.
• Ensure proper letters of notification of medical appointments and medical correspondence as part of the interdisciplinary team.
• Maintain IIPCT’s values in the provision of culturally safe care.
• Maintain professional, respectful & cordial internal relations between staff, health services providers as well as community partners.
• Create a warm inviting reception for community members, visitors, clients, and families in person and on the phone.
• Communicate with community agencies and Doctors to provide practical support for clients.
• Collaborate as part of the interdisciplinary team for the best interest of the clients, their families, in person and on the telephone.

EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

• OSSD or equivalent; Medical Administrative diploma will be considered an asset
• Minimum of 1 year experience in Medical Receptionist role.
• Proficiency in the use of computers and various software applications
• Good understanding of privacy and confidentiality requirements
• Excellent interpersonal, communication (oral and written) skills
• Willingness to work flexible hours
• Ability to work in a fast-paced environment
• Exceptional attention to detail and accuracy
• Experience working in an Indigenous multi-service health and wellness environment is preferred.
• CONDITIONS OF EMPLOYMENT:

• Must be able to provide a clear Vulnerable Sector check
• Must have current CPR/First Aid and AED certification
• Must have a valid ‘G’ Driver’s License, clear Driver’s Abstract

All qualified candidates are encouraged to apply, however, Indigenous applicants will be given priority and are asked to self-identify.

Please forward your cover letter and resume to Tsi Kanonhkhwatsheríyo IIPCT at kendra.garvin@iipct.com

DEADLINE FOR APPLICATIONS: January 31, 2024 by 430pm

45 Meadow Drive
P.O. Bx 721

Deseronto Ontario K0K 1X0
Phone: 343-478-0196 iipct-tmt.com

Job Types: Part-time, Permanent

Salary: $18.50-$22.32 per hour

Expected hours: 16 per week

Benefits:

• Company pension
• Employee assistance program
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Education:

• Secondary School (preferred)

Experience:

• Medical Receptionist: 1 year (preferred)

Ability to Commute:

• Deseronto, ON K0K 1X0 (required)

Ability to Relocate:

• Deseronto, ON K0K 1X0: Relocate before starting work (required)

Work Location: In person