Medical Receptionist, Arbour Family Medical Centre

Medical Receptionist

Arbour Family Medical Centre is a collaborative and progressive working environment located in Guelph, Ontario. We focus on whole-life health care for each of our patients, and it is our mission to provide them with the most efficient, personalized care possible, whatever their needs.

If you are a highly motivated and detail-oriented individual with excellent people skills, consider joining our reception team in the full-time position of Medical Receptionist.

As part of our duties and responsibilities you will be called up to:

● Answer phones in a professional manner.

● Triage patient concerns.

● Schedule patient appointments.

● Greet patients and visitors to the office.

● Confirm and update patient information, including email address acquisition.

● Communicate with Physicians and medical team through messaging system and/or verbal communication.

● Call patients to remind them of scheduled tests.

● Reschedule appointments as required.

● Inform patient of completed documents for collection.

● Collection of monies owed and provision of receipt via Front Office – Lead Receptionist.

● Compile and distribute FHO Enrollment Kits, Preventive Care forms and packages.

● Registration of new patients.

● Participate in staff coverage of FHO clinics.

● Other duties as required.

The Medical Reception we seek will have the following:

● Commitment to our organization’s progressive culture, including our company Core Values.

● High degree of accuracy in duties and responsibilities.

● Positive attitude and customer care focus.

● Excellent organizational and time management skills.

● Attention to detail and the ability to multi-task.

● Conflict resolution skills and assist with the management of distressed patients.

● Strong problem solving and analytical skills.

● Motivation, integrity and a positive attitude.

● Excellent oral and written interpersonal and communication skills.

● Professional telephone communication.

● Team player, with positive working relationships with coworkers / patients.

● Computer knowledge and experience with Practice Solution Software is an asset.

● Previous medical office experiences is an asset.

● Ability to work under pressure.

● Ability to work efficiently and accurately.

● Demonstrates confidentiality and diplomacy.

If you have a lot to offer, we have a lot to give. Add your energy to ours and join the team at Arbour Family Medical Centre by submitting your cover letter and resume, specifying the title of the position. For more information, visit www.arbourfamilymedical.com.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Application deadline: 2024-02-15